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Recently went to your niagara falls store.i got emails for sales on a few items for 4.99 well you guys put in super small print you have tovspend 50 dollars to het savings .and thats on each item.i think its terible .anyways the woman working register knew why i was...
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1.8
#978976
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I ordered and paid for a portable garage on 12/13/16 after checking stores within a 100 mile radius and waiting weeks with a raincheck. One of the stores suggested i call to order. I did and was told i would receive in 3 to 7 days. A shipping label was created. I have...
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#977857
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Well These employee's are too NICE and I cant stand it. there always trying to help me find something, they always greet me when I come in the door, welcome me to there store. and to top it off, when I get up to the register and I forget my 20% coupon at home they have...
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#967220
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Harbor Freight Tools Customer Care Review

Harbor Freight Tools
#854478
Arrogant employes terrible client service
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Harbor Freight Tools Shipping Service Review

Harbor Freight Tools
#853300
5.0
Details
I had one order in many that took weeks to get infact i forgot about it because i didnt have order number no email . So now im on line to find out when my recent order will get here.maybe my 59th or 60th b.day.
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Price Affordability
Product or Service Quality
Value for money
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Harbor Freight Staff Review

Harbor Freight Tools
#804100
2.6
Details
Only problem I have with Harbor Freight is the employees could not find their but with both hands & a flashlight! But their pay is low.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
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Harbor Freight Discount Review

Harbor Freight Tools
#789406
We was in there me we didn't not get our discount we pay for the extra discounts and find the get them would not give the free stuff I am very disapointed and don't no if we will be back
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I brought a bench drill press today as a Christmas gift at your Dothan store today and as I was getting into my vehicle to leave the parking lot my husband called and asked me what I just bought at harbor freight and I said nothing (because it is a gift) and he...
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#965945
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I am (was) a long time Harbor Freight customer. I recently received a flyer in the mail with a 8750 watt generator on sale. I also had a 25% off coupon. Since I live a considerable distance from The Amsterdam or Albany, NY stores, I called to check availability. Wonder...
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2.0
#964790
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Harbor Freight Tools - UNTRAINED AND IGNORANT  EMPLOYEE'S
Harbor Freight Tools - UNTRAINED AND IGNORANT  EMPLOYEE'S
I frequent the store on Broadway in Allentown,Pa and every time I go there the employees can not answer my questions or act like they don't have time to be bothered. The wait time is long at the registers because there is always a "problem" with something. You give...
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3.6
I didn't like
  • Untrained and unknowledgeable employees
#962681
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I recently purchased from Harbor Freight a four foot by eight foot folding trailer item #62671. Unlike most commercially sold utility trailers which have welded together steel frames, in Harbor Freight’s “Haul Master Foldable Utility Trailer, item 62671” all the metal...
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Anonymous
Anonymous

Harbor freight sent me a recall notice for the trailer light on a folding trailer I have. Might want to contact HF see if your lights are recalled. They said they would send r...

#962060
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Tire pressure gauge didn't work out of package. Both the air release valve and the gauge itself were defective. Attempted to use on tire with 30PSI. Two other non Harbor Freight air pressure gauges provided readings of 30PSI. The Harbor Freight gauges reflected 0...
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3.9
I didn't like
  • Wasting my precious time
  • Mileage to purchase defective product
  • 6 dollar item cost me 200
#950570
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Received latest mail catalog for sale now approaching Veteran's Day. Coupon does have notice of items that coupon does not apply - including Not valid for "Welders". A plasma cutter is not a "Welder". Went to buy the plasma cutter > sorry, coupon not worky [sic] - told...
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Anonymous
Anonymous

I had a similar experience with harbor freight. I asked for tech help from them on a welder and had to wait three days for an answer. When this smart *** kid named Mike harass...

3.3
I liked
  • Cheap expendables
  • Expendable items
I didn't like
  • Customer service
  • Do not honor coupons as presented
#948271
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Harbor Freight Tools - Shipping Service Review from Nashville, Tennessee
This shipping policy is a flat out joke Not only did I have to meet the driver the box was busted and I waited 2 weeks because they lost my shipping label. Get the lift home and nothin is in the box but the lift itself..Call customer service nothing was done they will...
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1.9
I liked
  • Price of product
I didn't like
  • Lost shipping label as well
  • Corporate office blows you off
  • Product missing all hardware
#947303
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