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Harbor Freight Tools - Centech battery charger

The charger started smoking & overheated the cables/connector. Battery leaked acid all over my bike & floor. The smell was over bearing. HB gave me a different charger. Just thought I’d let the world know not to purchase the Centech charger. It’s Junk & Dangerous Dad
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#1239522
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Harbor Freight Tools - Very very horrid customer service, you just lost $ 1000

I'm a small business owner, customer service and just downright rude, i will spend my money at Sam's or lowes or home depot,as a retired Vet I get discounts, 740 459 9565 if any one is interested
2.6
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
#1237478
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Harbor Freight Tools - 2500 lb capacity ATV/URL Winch

Traded the original winch in because the cable was twisted. Installed the new winch and it will not come on. The Battery was recharged but the winch motor will not come on.
#1236314
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Exchange a blade that wasn't right, manager needed receipt before he would even talk to me. Mr obvious the product was your brand no body else sells. Wasn't even out of the package, ever. Manager kept the blade. Credit card company called to remove charge. Not a good...
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Anonymous
Beezlie

It seems that harbor freight gives local management & staff no incentive WHATSOEVER to provide ANY customer service! It actually makes me wonder if they are, in fact, penalize...

Anonymous
1blah

They ask for a receipt since returns are only accepted within a certain time frame, a standard retail protocol. not a matter of whether they make it or not. You have 90 days f...

1.9
#1236069
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I currently shop in the Waukesha,Wisconsin store on highway 18/ moorland road. I constantly listen to verbal abuse and belittling behavior by the district manager (Darlene). She is clearly under trained or inexperienced. This is very serious and I am personally...
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3.6
I liked
  • In store team
#1233606
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Harbor Freight Tools - Welder not working

Welder not work two of them
#1232145
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They cant do anything on there own here. They cant even run their own store. Ive gone in several times and was told to come back or call on friday to put something on hold. You cant order in advanced or have anything shipped to the store for your pick-up. They wll say...
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1.2
#1227962
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I was the only one in line. Cashier never said "hi" or "thank you". She refused the sale to my 14 yr daughter b/c she said she did not know what she was buying!? I remember this same cashier attempted to refuse a return to me b/c the product was used too much! ( i got...
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2.8
I liked
  • Inexpensive tools
I didn't like
  • Poor cashier customer service
#1226331
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Is it really necessary to announce my name, phone number and address out loud for the entire line of customers to hear? Why don't you just read my credit card number too! This practice is unacceptable! The alternative is to not give them my info and let them give me a...
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#1222507
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After waiting in line .... AGAIN... while the cashier runs thru the customer's phone information, mailing address, email etc and then processes the credit card.. it was a waste of time to stand there any longer, so we left today. Suggestion: Create a CASH ONLY CHECKOUT...
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Anonymous
Avengers23

Suggestion: don't shop there. Problem solved.

#1220649
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