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I have been a big supporter and highly praised Harbor Freight Tools for the last 7 years. I have been telling family and friends Harbor Freight tools are great get the warranty its good too. Last week on Wednesday I bought a Hot Dog air compressor that had a recent...
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Anonymous
Manager at HFT

The restock fee applies because the box was physically opened, but if it was not used they should have waived it for you, for customer service if nothing else. You should call...

3.0
I liked
  • When it was fun i use to dream over the catalog for hours
I didn't like
  • Employees have no service skills l
#1145913
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I received several emails regarding your huge black Friday 3 day sale starting the day after Thanksgiving. I stopped in your Crystal Lake, Illinois location to make my purchase first thing in the morning. I asked a clerk to find my item and they said they had zero and...
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Anonymous
Whatever

The company doesn't monitor these sites nor reply... That's why they have a customer service department you directly contact with issues.Also, it states on the ad that they ar...

#1137944
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Purchased reel spring broke so I went to store to ask if they would exchange it lady said did I get extended warranty I said no if I need a warranty on a new item they should keep it so she said contact customer service so I put in my garage & forgot till now so I...
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#1125137
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Harbor Freight Tools - Customer service is terrible.

Harbor Freight Tools
#1093458
1.0
Details
Done with Harbor Freight. I will not buy another thing from them.
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Harbor Freight Tools Customer Care Review

Harbor Freight Tools
#1001284
3.2
Details
I had a horrible experience at HFT in tupelo today. A girl named Courtney checked me out and she was extremly rude. She was on her phone and also said a few choice words in my ear shot. She was not friendly and never said a word to me except the amount of money i owed. I hope she gets replaced its the 4th time i have been waited on by her and all 4 times she was very rude.
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Harbor Freight Tools Coupon Review

Harbor Freight Tools
#940878
Harbor freight 82nd foster didnt honor free coupon so why offer?
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4000 W Predator Generator Review

Harbor Freight Tools
#935955
1.6
Details
At the time of purchased I was offered warranties, but was never told about a restocking fee. When I tried to return the piece of junk they sold me I was charge $68 for restocking
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I am a Disabled Professional Firefighter, proud member of the International Firefighters Association. I went to Harbor Freight of Allentown and sought assistance after purchasing a 10 x 10 portable garage. We have also purchased two 10 x 17 previously. Since the store...
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1.1
I didn't like
  • Lawrence
  • Arrogant employees
#1124880
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I bought the harbor freight se-82-6 charger around 1 year ago, used it maybe 3-4 times. Last night, I hooked it to my custom-built classic 1972 Harley FLH in my garage. I went back into my house about 20 minutes after attaching and plugging in the charger, and noticed...
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2.0
#1122009
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I bought a Predator 3200 watt generator from Harbor Freight (on line). After I realized the generator did not come with wheels I then bought a wheel kit for the generator (also on line). I installed the wheel kit and tried to lift the generator using the handle. The...
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4.2
#1119875
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Just this one product. Cobra a channel surveillance DVR with 4HD cameras. Just trying to run it from a back Room no access from the Internet. Plug it in and it comes up with the set up wizard that ask you to make a username a password then retype the password. Will not...
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Anonymous
Anonymous

Did you ever figure out how to get past t he stupid startup wizard? If so please tell me

3.6
#1112477
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Harbor Freight Store: Jefferson City, MO 65109 Ken Marsch 209 Manila Jefferson City, MO 65109 573-634-3216 Incident: 9/23/2017 The store has been in Jefferson City for some time and I had never check it out. On 9/23/2017, I made my very first visit to store. I knew...
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#1111425
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Hi i hope this is read by the right people! I work at HFT for 6 years no problems always had hrs to work loved going there to work but not no more, i am very upset, we got this new women manger her name is Margret, when she started there i thought it would be ok nope...
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Anonymous
Jack

Please take a remedial English course prior to applying for another job.You may be the nicest person ever but I wouldn't hire anyone who has numerous problems with basic gramm...

3.5
#1108583
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Contact Harbor Freight Tools

Mailing Address:
Harbor Freight Tools
26541 Agoura Road
Calabasas, CA 91302
Phone:
(800) 423-2567
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Harbor Freight Tools Products and Services

bought a cement mixer online, used one time, "key" broke. we called within 2 weeks of receiving unit, they ordered replacement part. supposed to be 10 weeks, our unit was bought in may2017, parts did not come until sept 2017. more than 10 weeks. to make it worse, the...
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1.0
#1108111
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