Not resolved

I ordered a compressor hose spool.When it arrived it had a thirty foot hose already wound on the reel.

I only needed the spool. I had to call to request a return approval. When I received it I sent the spool back. After about six weeks I called harbor freight and asked where the money was.They told me they never received it and I would not be getting a refund.

Here's my question: If I weren't intending to send it back, why would I request a return form? Why did I buy a manual spool from the same company if I had kept the first one?

If you do business with harbor freight, keep ALL receipts, including the shipping receipt. Is it possible it was stolen? Yup.

But I didn't keep the tracking number.

This reviewer shared experience about "returns" and wants this business to issue a full refund as the author lost $80. This person is overall dissatisfied with Harbor Freight Tools. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Harbor Freight Tools.

Check out the best and the worst companies in Equipment category for more informed decision or compare Harbor Freight Tools to other companies on our site.

Had an Experience with Harbor Freight Tools?

Write a review


Terms of Service
Post Comment

You May Also Like

Harbor Freight Tools - Very Upset Harbor Freight Tools "Hi i hope this is read by the right people! I work at HFT for 6 years no problems always had hrs to work loved going there to work but..." Read more Harbor Freight Tools - Harbor Freight Sand Blast Cabinet Harbor Freight Tools "I purchased a sand blast cabinet online from Harbor a few weeks ago. When it arrived the box had busted open on the ground in front of my shop...." Read more Jeetops - Horrible Jeetops "So a buddy tagged me in this product and I was interested until I read the comments under it and how Chris the owner spoke to people who thought it..." Read more Harbor Freight Tools - UNTRAINED AND IGNORANT  EMPLOYEE'S Harbor Freight Tools "I frequent the store on Broadway in Allentown,Pa and every time I go there the employees can not answer my questions or act like they don't have time to be..." Read more Screwed by Sling TV Sling Tv "Spent weeks deciding on what streaming service to use when I cut the cord. Finally decided on Sling, paid my $80 for two months of service. Unfortunately, some of my..." Read more Great Value Shepherd's Pie Great Value "This was the worst Great Value product I have ever tried from Walmart. Following directions carefully, the end product was a sloppy mess. It was mostly just soupy mashed potatoes..." Read more Baers Furniture - DEFECTIVE PRODUCT AND ZERO CUSTOMER SERVIVE Baers Furniture "We purchased a leather sleeper, loveseat and recliner from Baer's in Ft Myers in October 2016 and they were delivered in November2016. However, we also have a home in MD,..." Read more Malwarebytes V3. Never worked well. Non-existent support. Malwarebytes "In the end, it was waiting for 6 days for a support response that never materialized. I had upgraded to Win 10 and the system was saying I had exceeded..." Read more