Product: Harbor Freight Tools Shipping Service Clear all filters (10 of 10 reviews match)
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If you order online and need to return item, They will not refund shipping and you may have to pay a restocking fee.Also, every retail store offers free ship on occasion. I was giving an electronic gift card for Christmas present. However, the item I want to purchase...
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1.0
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Harbor Freight Tools Shipping Service
#994016
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I ordered and paid for a portable garage on 12/13/16 after checking stores within a 100 mile radius and waiting weeks with a raincheck. One of the stores suggested i call to order. I did and was told i would receive in 3 to 7 days. A shipping label was created. I have...
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Harbor Freight Tools Shipping Service
#977857
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Harbor Freight Tools - Shipping Service Review from Nashville, Tennessee
This shipping policy is a flat out joke Not only did I have to meet the driver the box was busted and I waited 2 weeks because they lost my shipping label. Get the lift home and nothin is in the box but the lift itself..Call customer service nothing was done they will...
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1.9
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Harbor Freight Tools Shipping Service
I liked
  • Price of product
I didn't like
  • Lost shipping label as well
  • Corporate office blows you off
  • No help from corporate
#947303
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Recently I bought a Press and when it arrived all the parts weren't in the box so I called back to the store waited for ever and day for a represenitive to answer the phone and when he did I was told that as soon as someone could check the warehouse for "USED PARTS"...
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Harbor Freight Tools Shipping Service
#931035
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We ordered a gas powered auger from Harbor Freight (website) and was notified that the item was placed on back order. After several weeks we were charged for the item but had got gotten any notification so my wife called to check on the status. The rep told us the...
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Harbor Freight Tools Shipping Service
#464555
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I ordered a pole saw, the box was ripped completely in 2 pieces and was tapped up right in the middle of the box, also the bottom of box was torn off. i was missing the saw blade, the chain and chain cover. 1st time customer. emailed eric.smidt@harborfreight22.com...
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Anonymous
zippy

Eric Schmidt is the CEO of the company dude. No one can contact him for that kind of stuff. Its useless

Anonymous
Mitch Aldridge

You know that if you call Fedex and tell them you have a package going out so the next time they have a ground truck in your area, they can pick it up and they will.

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Harbor Freight Tools Shipping Service
#450987
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The main office at Camarillo is run by idiots who have us calling back 7-10 times due to them dropping calls on the customer. Do not let them put you on hold! They will drop your call! I put in an order for wood lathe faceplates in mid January 2013. They have charged...
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Anonymous
BitterOldMan

Too late to reverse your CC charge Your fault.. too bad so sad..

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Harbor Freight Tools Shipping Service
#416870
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It is my opinion the Harbor Freight has one on the worst customer service department that I have ever came across. I recently bought the 600lb capacity boat trailer and I was missing numerous parts. One of which was one of the most important parts, the bolts and...
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Anonymous
Bob

I'm a locksmith and have been able to cut replacement keys for many Harbor Freight products using keys blanks for the CLUB auto steering wheel locks. A good locksmith should ...

Anonymous
defsmith

apparently takes at least 10 weeks to get a coupler base that was not in the box.1700 lb trailer. They gave me a log # to track the order.... but where do i track it? web...

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Harbor Freight Tools Shipping Service
#346030
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Harbor Freight Tools Shipping Service Review

#909328
2.6
Details
Purchased 125psi air compressor. Shipping destroyed the gages by dropping entire unit (admittingly). Contacted HF customer service 4 days ago for replacement gages. No response. Better customer service at IRS. Now have to try to find replacement parts on my own for my new purchase.
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Harbor Freight Tools Shipping Service Review

#853300
5.0
Details
I had one order in many that took weeks to get infact i forgot about it because i didnt have order number no email . So now im on line to find out when my recent order will get here.maybe my 59th or 60th b.day.
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