Product: Harbor Freight Tools Customer Care Clear all filters (25 of 25 reviews match)
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Just this one product.Cobra a channel surveillance DVR with 4HD cameras. Just trying to run it from a back Room no access from the Internet. Plug it in and it comes up with the set up wizard that ask you to make a username a password then retype the password. Will not...
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Anonymous

Did you ever figure out how to get past t he stupid startup wizard? If so please tell me

3.6
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Harbor Freight Tools Customer Care
#1112477
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We placed an order with Harbor Freight tools almost a month ago. The air compressor and soda blaster I ordered arrived via FedEx in a timely manner. Harbor Freight shipped some of my materials (the large order of blasting soda) via an independent transport company....
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1.6
Product
Harbor Freight Tools Customer Care
I liked
  • Supervisor who helped
I didn't like
  • Service agents refusing to cancel order
  • Customer service passing me off and not helping
  • Central transport not delivering when scheduled
#1093254
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I just drove 40 miles from Antigo wi to your Schofield wi store to buy a 3500 Watt Inverter generator, the man that helped me said he did not have any in the back, I said that is okay, I would take the display.He said he could not sell me the display. I told him I have...
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Harbor Freight Tools Customer Care
#1083871
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Harbor Freight Tools Customer Care Review

#1001284
3.2
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I had a horrible experience at HFT in tupelo today. A girl named Courtney checked me out and she was extremly rude. She was on her phone and also said a few choice words in my ear shot. She was not friendly and never said a word to me except the amount of money i owed. I hope she gets replaced its the 4th time i have been waited on by her and all 4 times she was very rude.
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Harbor Freight Tools Customer Care Review

#854478
Arrogant employes terrible client service
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I bought a sprayer this morning at the Asheboro, NC store, came home & opened the box to put it together and half the parts were missing.I drove back out there and they tell me that since the box has been opened I can't exchange it or get my money back and to call...
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1.0
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Harbor Freight Tools Customer Care
#1040748
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I tried to reach Harbor Freight customer service today, 04/10/2017, and I have been waiting 24 minutes as of now.Besides poor quality products, now they have poor customer service. This is regards to a Chicago Electric 5-in-1 Portable Power Pack. The plastic jumper...
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1.5
Product
Harbor Freight Tools Customer Care
#1032555
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Called the customer service # 3 times and disconnected all three times without speaking to anyone!On hold a total of 28 minutes on three different calls with no response! Wont be shopping there anymore! No one will answer my calls to replace a crappy product! You want...
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1.0
Product
Harbor Freight Tools Customer Care
I didn't like
  • Customer service
#1030606
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On sunday morning march 26 I went to Hardbor freigh at 650 wolcott st in wtby conn to buy a router but I had a cuestion to ask I walk up to this two emplyees who were having a conversation I said excuse me and before I ask the question one of the man turn around in a...
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3.0
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Harbor Freight Tools Customer Care
#1025734
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Same experience as other post.Bought a work bench and built it the same day. Found a drawer back was cracked. Called for replacement part under warranty. Sat on hold 1 1/2 he's then finally hung up. Later in day finally got hold of someone is CS who said I am eligible...
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1.5
Product
Harbor Freight Tools Customer Care
#1017506
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I bought a tool box from Harbor Freight Tools in late 2013 I'm a mechanic and I have my toolbox at my shop which someone tried to break into so in November 2016 I called and tried to order parts for the toolbox and they told me the parts I needed one back order and I...
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1.8
Product
Harbor Freight Tools Customer Care
#988972
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I have shopped at harbor freight for years Knoxville TN on Broadway.I never had to show a card to get advertised sale items but I was charged the regular price, I showed the clerk the mistake and he rudely said you didn't show your card look it says on the sale ticket,...
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1.2
Product
Harbor Freight Tools Customer Care
I didn't like
  • I am a combat veteran
  • Being yelled at by a boy
#933005
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