Product: Harbor Freight Tools Customer Care Clear all filters (0 of 35 reviews match)
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Harbor Freight Tools - Great service

I recently went to hf service awesome and gave me coupons at checkout. The staff helped me find everything and more. This is my favorite store. When I was in there a guy came in put product on counter got a new one and walked out. Bloomington Illinois.
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Harbor Freight Tools Customer Care
#1270686
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They cant do anything on there own here. They cant even run their own store. Ive gone in several times and was told to come back or call on friday to put something on hold. You cant order in advanced or have anything shipped to the store for your pick-up. They wll say...
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1.2
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Harbor Freight Tools Customer Care
#1227962
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Is it really necessary to announce my name, phone number and address out loud for the entire line of customers to hear? Why don't you just read my credit card number too! This practice is unacceptable! The alternative is to not give them my info and let them give me a...
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Harbor Freight Tools Customer Care
#1222507
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After waiting in line .... AGAIN... while the cashier runs thru the customer's phone information, mailing address, email etc and then processes the credit card.. it was a waste of time to stand there any longer, so we left today. Suggestion: Create a CASH ONLY CHECKOUT...
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Anonymous
Avengers23

Suggestion: don't shop there. Problem solved.

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Harbor Freight Tools Customer Care
#1220649
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Harbor Freight Tools - Lousy service

Waited at register for 10 minutes trying to get checked out! Waiting for an approval for tax exemption. Watched supervisor leave office and go to back of store rather than come take my money. I guess you didnt need my little $45 sale today!
4.2
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Harbor Freight Tools Customer Care
#1218263
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Purchased reel spring broke so I went to store to ask if they would exchange it lady said did I get extended warranty I said no if I need a warranty on a new item they should keep it so she said contact customer service so I put in my garage & forgot till now so I...
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Harbor Freight Tools Customer Care
#1125137
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I am a Disabled Professional Firefighter, proud member of the International Firefighters Association. I went to Harbor Freight of Allentown and sought assistance after purchasing a 10 x 10 portable garage. We have also purchased two 10 x 17 previously. Since the store...
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1.1
Product
Harbor Freight Tools Customer Care
I didn't like
  • Lawrence
  • Arrogant employees
#1124880
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Just this one product.Cobra a channel surveillance DVR with 4HD cameras. Just trying to run it from a back Room no access from the Internet. Plug it in and it comes up with the set up wizard that ask you to make a username a password then retype the password. Will not...
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Anonymous
greg

compre unas camaras cobra hd modelo 63890 en el fleat market de 4 camaras .pero no me deja acessar porque me pide un password. que no tengo y no puedo configurarla por favor ...

Anonymous
greg

i buy a cobra camaras hd. but i dont have password i buy an fleat market, what we have to do, for get a master password, my sistem is surveillance systems 8 channel dvr with 4...

3.6
Product
Harbor Freight Tools Customer Care
#1112477
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We placed an order with Harbor Freight tools almost a month ago. The air compressor and soda blaster I ordered arrived via FedEx in a timely manner. Harbor Freight shipped some of my materials (the large order of blasting soda) via an independent transport company....
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1.6
Product
Harbor Freight Tools Customer Care
I liked
  • Supervisor who helped
I didn't like
  • Staff being unable or unwilling to help and rudeness
  • Central transport not delivering when scheduled
  • Service agents refusing to cancel order
#1093254
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I just drove 40 miles from Antigo wi to your Schofield wi store to buy a 3500 Watt Inverter generator, the man that helped me said he did not have any in the back, I said that is okay, I would take the display.He said he could not sell me the display. I told him I have...
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Harbor Freight Tools Customer Care
#1083871
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