Contact Harbor Freight Tools Customer Service
Harbor Freight Tools Phone Numbers and Emails
Toll-Free Number:
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(800) 423-2567
Customer Service:
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(800) 444-3353
Technical Product Support:
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(888) 866-5797Monday thru Friday, 7am to 4pm (PT)
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(888) 838-3421
Harbor Freight Tools Email:
How to Contact Harbor Freight Tools?
Most Popular Number:
| Total calls: 720 | Issues resolved: 14 | Last call: Jul 10, 2025 |
Harbor Freight Tools Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Harbor Freight Tools Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Harbor Freight Tools is 8004232567. 49% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Harbor Freight Tools may ask you for the following information to identify you as a customer: phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Harbor Freight Tools Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Harbor Freight Tools is 8004232567. 49% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Harbor Freight Tools may ask you for the following information to identify you as a customer: phone number.
People call Harbor Freight Tools mainly because of product/ service, request for information and employment.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Harbor Freight Tools is cs@harborfreight.com.
Contact Information
Harbor Freight Tools Website:
Harbor Freight Tools Help Center:
Corporate Office Address:
Fax:
How Good is Harbor Freight Tools's Customer Service?
Summary of Harbor Freight Tools Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Harbor Freight Tools?
Product/ Service Question:
- “Generator stopped working”
- “Warranty Questions”
- “Complaint”
Request for Information Question:
- “Wanted to know can I get a chance to work for habor freight I don't understand why I got red flag just because I found another job at time and didn't notify them when I left”
- “Wiring help”
- “I want to know about this dump trailer what you guys are giving away what supposedly I received just right now and supposedly getting mailed out or getting processed today just wondering if that's true”
Employment Question:
- “Former employee W2”
- “W2”
- “Job applications”
Payments and Charges Question:
- “Need make payments”
- “Payment”
- “Lost my credit card”
Shipping and Delivery Question:
- “Missing parts”
- “Shipping”
- “You put the wrong address on a current order of mine”
Return/ Replace Question:
- “Return”
- “Return a defective pump”
- “Im a return customer. Just drove 90 mikes and arrived at 8:02. And the employees would not open for me. I came from morgan city. I was gon spend over 1200.00$ on two generators. I got turned down.”
Staff Question:
- “A manager at one of the stores in Crossville Tennessee was very rude to me”
- “Very rude employee”
- “Poor customer service”
Account Question:
- “Because my toolbox lock will not unlock”
- “My bank account was deducted $220.69 on 03-24-25. I have not placed any orders”
- “Close account”
Cards Question:
- “No gift card”
- “Trying to process a credit card payment”
- “Credit card”
Refund Question:
- “Refund had not been received”
- “Refund”
- “I Alexander Baker sr ordered a drain cleaner mechines and the drain cleaner didn't have the cutter or the glove I don't know but I sent the drain cleaner mechines back and now I am waiting for my money back I paid 487 dollars plus the money to send”
Activation/ Cancellation Question:
- “Cancelled order”
- “Canceled order”
- “Cancel order”
Website/ Application Question:
- “Application”
- “Order online”
Other Question:
- “Power washer issue”
- “Parts”
- “Store made me miss a sale price last night”
Compare Harbor Freight Tools Customer Service To
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