Skip to content
Write review For Business
  • Login

Contact Harbor Freight Tools Customer Service

Harbor Freight Tools Phone Numbers and Emails

Toll-Free Number:

  • (800) 423-2567
Call customer service

Customer Service:

  • (800) 444-3353

Technical Product Support:

  • (888) 866-5797
    Monday thru Friday, 7am to 4pm (PT)
  • (888) 838-3421
  • (877) 881-8578
  • (800) 905-5215
  • (805) 445-4912
  • (661) 322-6924

Harbor Freight Tools Email:

cs@harborfreight.com
Is this your business?

How to Contact Harbor Freight Tools?

Most Popular Number:

(800) 423-2567
Total calls: 720 Issues resolved: 14 Last call: Jul 10, 2025
author avatar
PissedConsumer Reporter

One of the most convenient ways to contact the Harbor Freight customer service team is by emailing them at cs@harborfreight.com. This Harbor Freight customer service email is created to help customers with product-related information, order assistance, returns and exchanges, and about warranty, among others. Currently, customers need an email address to contact Harbor Freight support. However, calling Harbor Freight is also an exceptional method to contact their customer service team. The company offers multiple Harbor Freight phone numbers so that customers are connected to the departments where they require assistance.

Harbor Freight Tools is a very well-known name in the tools and equipment industry, but sometimes, connecting to Harbor Freight customer service requires quite some effort. For this reason, the company has established several Harbor Freight phone numbers that customers can use to contact the responsible department. First, for general assistance regarding your orders or Harbor Freight tools, the Harbor Freight phone number is 1-800-444-3353. Similarly, Harbor Freight operates a toll-free Harbor Freight phone number, 1-800-423-2567. In addition to the primary Harbor Freight contact numbers, many other helplines connect you to specific departments.

For instance, you can call Harbor Freight at 1-888-866-5797 for any technical product support you require. Other phone numbers to contact the Harbor Freight corporate office are 1-888-838-3421, 1-877-881-8578, and 1-800-905-5215. With their help, no matter your concerns, you can contact the Harbor Freight customer service team and receive prompt assistance.

The company has introduced flexible Harbor Freight customer service hours to help the customers anytime. Customers can call Harbor Freight team from 6 AM to 6 PM PT throughout the week and contact their customer service team, who are ready to assist you. Also, Harbor Freight support's technical team is available weekdays from 6 AM to 4 PM PT. Additionally, to increase the convenience of customers, there are several Harbor Freight phone numbers to call at. No matter what queries you might have, whether it is related to product information, order assistance, or warranty issues - call Harbor Freight during the mentioned hours and have your issues resolved in absolutely no time.

Harbor Freight Tools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Harbor Freight Tools Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Harbor Freight Tools is 8004232567. 49% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Harbor Freight Tools may ask you for the following information to identify you as a customer: phone number.

View full overview ›
PissedConsumer Club

Contact Information

Harbor Freight Tools Website:

Harbor Freight Tools Help Center:

Corporate Office Address:

Harbor Freight Tools
26541 Agoura Road
Calabasas, California 91302
United States

Fax:

800-905-5215, 805-445-4912

Harbor Freight Tools Rating Based on 360 Reviews

Rating details

2.3
more details
Customer service
Website
Price Affordability
Reliability

Rating stats

Rating trend

How Good is Harbor Freight Tools's Customer Service?

Kaleab Msb
Kaleab Msb
Feels Satisfied | Dec 13, 2024

Always shopping for tools

Read full quote
Keleigh Rtx
Keleigh Rtx
Feels Disappointed | May 23, 2023

Not happy !!!

Read full quote

Summary of Harbor Freight Tools Customer Service Calls

1.5K TOTAL
CALLS
03:06 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Harbor Freight Tools?

Product/ Service Question:

  • “Generator stopped working”
  • “Warranty Questions”
  • “Complaint”

Request for Information Question:

  • “Wanted to know can I get a chance to work for habor freight I don't understand why I got red flag just because I found another job at time and didn't notify them when I left”
  • “Wiring help”
  • “I want to know about this dump trailer what you guys are giving away what supposedly I received just right now and supposedly getting mailed out or getting processed today just wondering if that's true”

Employment Question:

  • “Former employee W2”
  • “W2”
  • “Job applications”

Payments and Charges Question:

  • “Need make payments”
  • “Payment”
  • “Lost my credit card”

Shipping and Delivery Question:

  • “Missing parts”
  • “Shipping”
  • “You put the wrong address on a current order of mine”

Return/ Replace Question:

  • “Return”
  • “Return a defective pump”
  • “Im a return customer. Just drove 90 mikes and arrived at 8:02. And the employees would not open for me. I came from morgan city. I was gon spend over 1200.00$ on two generators. I got turned down.”

Staff Question:

  • “A manager at one of the stores in Crossville Tennessee was very rude to me”
  • “Very rude employee”
  • “Poor customer service”

Account Question:

  • “Because my toolbox lock will not unlock”
  • “My bank account was deducted $220.69 on 03-24-25. I have not placed any orders”
  • “Close account”

Cards Question:

  • “No gift card”
  • “Trying to process a credit card payment”
  • “Credit card”

Refund Question:

  • “Refund had not been received”
  • “Refund”
  • “I Alexander Baker sr ordered a drain cleaner mechines and the drain cleaner didn't have the cutter or the glove I don't know but I sent the drain cleaner mechines back and now I am waiting for my money back I paid 487 dollars plus the money to send”

Activation/ Cancellation Question:

  • “Cancelled order”
  • “Canceled order”
  • “Cancel order”

Website/ Application Question:

  • “Application”
  • “Order online”

Other Question:

  • “Power washer issue”
  • “Parts”
  • “Store made me miss a sale price last night”

Compare Harbor Freight Tools Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lowes
stars-rating-fill
1.4 out of 5
Write a review
Do you have something to say about Harbor Freight Tools? What happened? What can we help you with?
Submit review Don't show this popup