Contact Harbor Freight Tools

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Summary of Harbor Freight Tools Customer Service Calls

71 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:08 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Harbor Freight Tools to Ask about:

Staff:

  • “Poor customer service”
  • “Poor customer service.”
  • “I have complaint about customer service and product availability”

Employment:

  • “Emailed w2 form”
  • “W2”
  • “W2”

Shipping and Delivery:

  • “Question shipping”
  • “Find out when my order was shipped”

Payments and Charges:

  • “Receipt bill of sale for trailer”

Return/ Replace:

  • “They never returned my money”

Other:

  • “My skill saw will not start and it was working fine the last time I used it.”
  • “Genersl manager complaints”
  • “Unpainted curbs in parking lot”

About Harbor Freight Tools

Top 5 Harbor Freight Tools Services

Manager, Customer Care, Cashier, Shipping Service, Membership

Top 5 Harbor Freight Tools Products

Coupon, Warranty, Drill, Razor, Adhesive

Top 5 Likes about Harbor Freight Tools

Pricing, Variety of merchandise, Quality, Most of their items, Products

Top 5 Dislikes about Harbor Freight Tools

Customer service, Any product they sell, Hateful employee, Poor customer service on harassment levels, Customer sevice and quality

Summary

Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tools, generators, air tools, hand tools and other specialty and multifunction tools. Harbor Freight carries products for automotive, avionics and household needs, including such renowned brands as Chicago Electric, Central Machinery, Central Hydraulics, Central Pneumatic, Drill Master and US General etc. Harbor Freight tools are available via the company's online resource, more than 300 retail locations and mail order catalog. Orders placed online take 48 hours to arrive. All products are brand name, brand new and factory sealed. The company provides all parts with a 30 day money back or product exchange guarantee.

Harbor Freight Tools reviews and complaints

Harbor Freight Tools is ranked 108 out of 1541 in Equipment category

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Harbor Freight Tools Stats

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Products and Services Sold by Harbor Freight Tools