Harbor Freight Tools Contact Information

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Summary of Harbor Freight Tools Customer Service Calls


Customers Contact Harbor Freight Tools to Ask about:


  • “Job applications”
  • “I terminated my employment with harbor freight in reno nv . over a week ago”
  • “Employment”


  • “Poor customer service.”
  • “Poor customer service”
  • “I have complaint about customer service and product availability”

Payments and Charges:

  • “Receipt bill of sale for trailer”
  • “I just left Harbor Freight I'm about to merchandize on two separate coupon slips I ask the young man to give me the remains of my coupon his reply would not to give the coupons back I said cut them out I have the merchandiser one off that but”
  • “Took battery charger back to exchange, and they told me.they couldnt without receipt. I just wanted exchanged. It is brand bew.and.dont work”

Request for Information:

  • “Checking to see if your selling trailers again”
  • “Question shipping”
  • “Request for donation”

Shipping and Delivery:

  • “Find out when my order was shipped”

Product/ Service:

  • “Rudness I'm a single woman trying to get security stuff for my house cuz it's been broken into I have never been so rudely talk to my life”


  • “Cannot access cobra camera without admin passwords”

Return/ Replace:

  • “They never returned my money”


  • “Havent received my first check in the mail.”
  • “Air compressor”
  • “New Store opening--Goldsboro N C”

Harbor Freight Tools Rating Stats

2.3 out of 5 stars
based on 141 reviews
See all 387 reviews

Rating stats

  1. 40 reviews
  2. 42 reviews
  3. 34 reviews
  4. 16 reviews
  5. 9 reviews

About Harbor Freight Tools

Top 5 Harbor Freight Tools Services

Manager, Customer Care, Cashier, Shipping Service, Membership

Top 5 Harbor Freight Tools Products

Coupon, Warranty, Razor, Adhesive, Circular Saw

Top 5 Likes about Harbor Freight Tools

Pricing, Variety of merchandise, Quality, Most of their items, Products

Top 5 Dislikes about Harbor Freight Tools

Customer service, Any product they sell, Arrogant employees, Poor customer service on harassment levels, Customer sevice and quality


Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tools, generators, air tools, hand tools and other specialty and multifunction tools. Harbor Freight carries products for automotive, avionics and household needs, including such renowned brands as Chicago Electric, Central Machinery, Central Hydraulics, Central Pneumatic, Drill Master and US General etc. Harbor Freight tools are available via the company's online resource, more than 300 retail locations and mail order catalog. Orders placed online take 48 hours to arrive. All products are brand name, brand new and factory sealed. The company provides all parts with a 30 day money back or product exchange guarantee.

Harbor Freight Tools reviews and complaints

Harbor Freight Tools is ranked 75 out of 1526 in Equipment category

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Harbor Freight Tools Stats

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Number of Calls

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