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bought a cement mixer online, used one time, "key" broke. we called within 2 weeks of receiving unit, they ordered replacement part. supposed to be 10 weeks, our unit was bought in may2017, parts did not come until sept 2017. more than 10 weeks. to make it worse, the...
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1.0
#1108111
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We placed an order with Harbor Freight tools almost a month ago. The air compressor and soda blaster I ordered arrived via FedEx in a timely manner. Harbor Freight shipped some of my materials (the large order of blasting soda) via an independent transport company....
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1.6
I liked
  • Supervisor who helped
I didn't like
  • Staff being unable or unwilling to help and rudeness
  • Customer service passing me off and not helping
  • Central transport not delivering when scheduled
#1093254
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Went to return a manifold gauge with receipt and from the start cashier by the name Yamila seemed to have an attitude problem the receipt I provided was not dated correctly and I kindly tried to explain and as I went on her attitude slowly transformed into a *** poor...
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1.9
#1091923
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Harbor Freight Tools Coupon Review

Harbor Freight Tools
#940878
Harbor freight 82nd foster didnt honor free coupon so why offer?
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4000 W Predator Generator Review

Harbor Freight Tools
#935955
1.6
Details
At the time of purchased I was offered warranties, but was never told about a restocking fee. When I tried to return the piece of junk they sold me I was charge $68 for restocking
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Short Review on October 08, 2016

Harbor Freight Tools
#933363
4.2
Details
I just wanted ti make a statement ! The American flags that you sell are nice flags. Considering that they are manufactured in China.! However . personaly i dont think that the American flags that we have served our country for should be made anywhere other than in the USA. Loyal customer. But pissed
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Short Review on September 19, 2016

Harbor Freight Tools
#921742
Why do i have to argue my point that i do not give my name or number out if im just buy carpenter, pencil, screws,paint brush..etc
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Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
I purchased a sand blast cabinet online from Harbor Freight.com a few weeks ago. When it arrived the box had busted open on the ground in front of my shop. Several of the cabinet panels were scratched and bent. It literally looked like it had been drop-kicked! Three of...
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2.0
I liked
  • Online shopping
#1090879
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I just drove 40 miles from Antigo wi to your Schofield wi store to buy a 3500 Watt Inverter generator, the man that helped me said he did not have any in the back, I said that is okay, I would take the display. He said he could not sell me the display. I told him I...
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#1083871
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I've tried to use this product on several occasions. It does not serve the purpose that it states that it will. Cannot pump a tire, recharge a battery or do any of the things that supposed to do. Worst product ever. If this is what Harbor Freight is about, I'll look...
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1.0
#1082319
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On June 25, 2017 my husband received an email from this consumer site concerning the complaint I post. The email directed me back to this site with the addition of refund-on-product. I followed along and found the same boot at the end, right up the old wazoo. Oh yes, I...
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Anonymous
frankcar1965

How about learn to write a coherent sentence before commencing to bitch online and making a fool out of yourself?

Anonymous
Anonymous

wtf?

1.9
Bradley, Illinois
#1066173
Reply to reviews
Harbor Freight Tools Bradley IL. # 669 Manager Logistics : Phil Sales: Rodney ASM: Chris On June 20th 2017, my husband sent me to Harbor Freight for a stool that was on sale for $19.99. I got to the store and found that the stool was $25.99. I thought that it may have...
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Anonymous
Anonymous

You are very confused. Stores are free to set return policy. They are allowed to say NO returns. There is no law that they must allow you to return.

I liked
  • Price of product
I didn't like
  • Customer sevice and quality
  • Poor customer service on harassment levels
#1065679
Reply to reviews
This person Cheyenne which she prefers herself as manager there at your North Knoxville store off-Broadway was probably one of the rudest person I have ever talk to, for a customer that spends thousands of dollars yearly I have never once been made look like a fool in...
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Anonymous
frankcar1965

If you spend thousands at HF every year then you deserve what you get.

Anonymous
Anonymous

"prefers"?refers

1.0
I didn't like
  • Poor customer service on harassment levels
#1059480
Reply to reviews
Ive been to harbor freight twice over the past couple of weeks in Jasper, Al. Both times the store manager was rude to me when i asked where something was or if they had it and BOTH times he was yelling and being very mean to some of the employees. Ive never seen such...
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Anonymous
jerry

This manager should be reported to Harbor Freight Tools upper management at their corporate offices.You are still the customer so don't put up with the mistreatment.

Anonymous
Anonymous

Need a new store manager in jasper, alabama

1.0
#1058200
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