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Your service is pitiful. First I called the store Friday and a representative said my sawhorse item # 60710 was not in stock and I could call Monday and see if they got any in. Sunday I decided to call back and the said we have plenty so you can come in and get them. I...
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Anonymous
Durpa

Typical, since you failed to bring the coupon that has the barcode on it, they must be evil. NOT getting your way doesn’t make them bad. How is it their fault at all?? YOU FOR...

5.0
I didn't like
  • Customer service totally inept and unfriendly
#1270880
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Harbor Freight Tools - Great service

I recently went to hf service awesome and gave me coupons at checkout. The staff helped me find everything and more. This is my favorite store. When I was in there a guy came in put product on counter got a new one and walked out. Bloomington Illinois.
#1270686
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went to harbor freight in new iberia LA 70560 got a camera system went to set it up no power adapter for cameras store want do anything to help me total lose never going there again better off getting it from ebay you get a better price and ebay takes care of you. no...
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2.1
#1269673
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My wife and I did some shopping at the Nogales Harbor Freight store today and returned to the cashier to pay for our items we picked out. There was a woman, with her dog in line ahead of us with numerous items and only one cashier was open. There was the manager and...
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Nogales, Arizona
#1267985
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Called store in Grand Island Nebraska to check availability of an item. Lady that answered the phone said item was not in stock and could not special order. I need a category 1 quick hitch that she says sometimes is in stock but not today. She wasn't sure if one would...
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4.1
I liked
  • Tools are affordable
#1265895
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Harbor Freight Tools - Store manager 041

She talks down to her employees. The look at the people she hires they all smell like *** This store has gone for the worst. I wont go back there.
1.0
Details
Customer service
#1265737
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tried to use coupon on item. (retailmenot). Clerk said coupon not good or valid. He tried several times with no luck. Paid or item and realized it was cheaper to buy complete drill for 19.95. I went to exchange and get the 20% off and before I could show coupon, he had...
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#1261772
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Harbor Freight Tools - Harbor Freight doesn’t care about your business

I bought a tool box, discovered it was damaged. They gave me Avery hard time about returning it. Then charged me a restocking fee for returning it. This was not my fault, the tool box was damaged! Stay away from Harbor Freight Tools!
1.8
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1255676
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Mailed ads to my house says I could buy 3 ton hydraulic trolley jack for $ 87.99, but I had a 25% coupon that they said was only good on Mothers Day. BUT some how it was not good for items over $40.00 ?????? Where did it say that in the advertisement, it did not, trust...
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Anonymous
12345abcdefh

Floor Jack's are a listed exclusion from 20% and 25% coupons, not sure why they told you $40.

2.1
I didn't like
  • Coupon games
  • Coupon not taken
#1254725
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I went to use my Skill saw and it would not start. I pushed in the safety switch and it acted as if it had a little bit of power but it would not turn over. So I tried the saw in another receptacle and it didn’t work. Then I used another power tool in the 2 receptacles...
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5.0
I liked
  • Fine
#1254325
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