Harbor Freight Tools
Reviews and Complaints
Not accurate with returns on pumps and sprayers need my machines to work
Preferred solution: New pumps
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Verified ReviewerHaven’t received my product for over two months
Preferred solution: Deliver product or service ordered
User's recommendation: If you need to park quickly, do not order it we don’t have to worry about about the 995 a month I am
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Union, New JerseyWater pump
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Galesburg, IllinoisBad store experience
- Corporate office blows you off
Preferred solution: Let the company propose a solution
User's recommendation: Don't expect to buy it n take it with you may have too many no call no shows to do business
No reply yet
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Verified Reviewer | Queen Creek, ArizonaCoupons
Preferred solution: I would word it as unsatisfied customer instead of pissed consumer.....read your website would help you too....duh
User's recommendation: If you want to call your customers pissed consumers your ignorant if I ran habor freights heads would roll for that...not professional at all...just saying....duh
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Verified Reviewer | Three Chopt, VirginiaHarbor Freight,Gift Card
- People and low prices
- Store customer satisfaction bad
Preferred solution: Full refund
User's recommendation: Don't purchase Gift Card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dillon, South CarolinaSc Dew
Preferred solution: Fill out paperwork
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Springfield, MassachusettsBring back fliers and coupon ads. Your new policy sucks!
Preferred solution: Bring back catalog and coupon ads.
Upset customer
Preferred solution: Full refund
User's recommendation: Not at all never in my life recommend
Waste of time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
- No integrity
Preferred solution: Full refund
User's recommendation: beware.
Manual
- Supervisor who helped
- In store team
Preferred solution: Deliver product or service ordered
User's recommendation: Be cautious what you buy.
Complaints on manager
User's recommendation: Don't shop there the supervisors don't know what's going on and I was never called back like I was supposed to
Need to get a replacement 40 V Lithium battery for my lynxx pole saw
Harbor Freight will not replace the battery because of discontinued production. They also can’t refund me because of expired warranty. I’ll never shop there again
Preferred solution: Let the company propose a solution
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