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We placed an order with Harbor Freight tools almost a month ago. The air compressor and soda blaster I ordered arrived via FedEx in a timely manner. Harbor Freight shipped some of my materials (the large order of blasting soda) via an independent transport company....
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1.6
I liked
  • Supervisor who helped
I didn't like
  • Central transport not delivering when scheduled
  • Service agents refusing to cancel order
  • Customer service passing me off and not helping
#1093254
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Went to return a manifold gauge with receipt and from the start cashier by the name Yamila seemed to have an attitude problem the receipt I provided was not dated correctly and I kindly tried to explain and as I went on her attitude slowly transformed into a *** poor...
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1.9
#1091923
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Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
Harbor Freight Tools - Harbor Freight Sand Blast Cabinet
I purchased a sand blast cabinet online from Harbor Freight.com a few weeks ago. When it arrived the box had busted open on the ground in front of my shop. Several of the cabinet panels were scratched and bent. It literally looked like it had been drop-kicked! Three of...
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2.0
I liked
  • Online shopping
#1090879
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Harbor Freight Tools - Customer service is terrible.

Harbor Freight Tools
#1093458
1.0
Details
Done with Harbor Freight. I will not buy another thing from them.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Turnaround Time
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Harbor Freight Tools Customer Care Review

Harbor Freight Tools
#1001284
3.2
Details
I had a horrible experience at HFT in tupelo today. A girl named Courtney checked me out and she was extremly rude. She was on her phone and also said a few choice words in my ear shot. She was not friendly and never said a word to me except the amount of money i owed. I hope she gets replaced its the 4th time i have been waited on by her and all 4 times she was very rude.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Harbor Freight Tools Coupon Review

Harbor Freight Tools
#940878
Harbor freight 82nd foster didnt honor free coupon so why offer?
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4000 W Predator Generator Review

Harbor Freight Tools
#935955
1.6
Details
At the time of purchased I was offered warranties, but was never told about a restocking fee. When I tried to return the piece of junk they sold me I was charge $68 for restocking
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I just drove 40 miles from Antigo wi to your Schofield wi store to buy a 3500 Watt Inverter generator, the man that helped me said he did not have any in the back, I said that is okay, I would take the display. He said he could not sell me the display. I told him I...
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#1083871
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I've tried to use this product on several occasions. It does not serve the purpose that it states that it will. Cannot pump a tire, recharge a battery or do any of the things that supposed to do. Worst product ever. If this is what Harbor Freight is about, I'll look...
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1.0
#1082319
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On June 25, 2017 my husband received an email from this consumer site concerning the complaint I post. The email directed me back to this site with the addition of refund-on-product. I followed along and found the same boot at the end, right up the old wazoo. Oh yes, I...
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Anonymous
Anonymous

wtf?

1.9
Bradley, Illinois
#1066173
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Harbor Freight Tools Bradley IL. # 669 Manager Logistics : Phil Sales: Rodney ASM: Chris On June 20th 2017, my husband sent me to Harbor Freight for a stool that was on sale for $19.99. I got to the store and found that the stool was $25.99. I thought that it may have...
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Anonymous
Anonymous

You are very confused. Stores are free to set return policy. They are allowed to say NO returns. There is no law that they must allow you to return.

I liked
  • Price of product
I didn't like
  • Poor customer service on harassment levels
  • Customer sevice and quality
#1065679
Reply to reviews
This person Cheyenne which she prefers herself as manager there at your North Knoxville store off-Broadway was probably one of the rudest person I have ever talk to, for a customer that spends thousands of dollars yearly I have never once been made look like a fool in...
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Anonymous
Anonymous

"prefers"?refers

1.0
I didn't like
  • Poor customer service on harassment levels
#1059480
Reply to reviews
Ive been to harbor freight twice over the past couple of weeks in Jasper, Al. Both times the store manager was rude to me when i asked where something was or if they had it and BOTH times he was yelling and being very mean to some of the employees. Ive never seen such...
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Anonymous
jerry

This manager should be reported to Harbor Freight Tools upper management at their corporate offices.You are still the customer so don't put up with the mistreatment.

Anonymous
Anonymous

Need a new store manager in jasper, alabama

1.0
#1058200
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3 out of 5 times on checkout, there are double charged items, or a wrong item number keyed in, that always seems to be higher price than the item purchased. I would think errors sometimes go in the buyers favor, but so far every one has been in HF's favor, seems...
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#1053593
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