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1.7

I bought one on 6/2/16. This was the first piece of machinery I have ever bought from them. I have bought tools and stuff there before.

I was SO disappointed with the product. I got it out of the box read the directions and started using it putting it into a barn drain. Seemed to work well. Went to use it again in the outside of the drain in the yard worked well. I pulled it out and went to use it in the inside drain again as I got to the end of the metal snake it was attached to the machine with a joint with a screw. The Screw had backed out or was not properly screwed at factor. It falls out and goes down the drain into the ground. Called them to complain. Guy says bring it back in. The store is over 35 miles from my house. I told him I did not have time today but would bring it in next week after we baled 1000 bales of hay over the week and weekend. I went to Lowes to see if I could get an other screw to replace it. No luck.

So I bought it back today, they would only replace the "piece of ***" machine or there was a 20 % restocking fee. Why would I want a second machine that didn't work right the first time because of poor engineering? At no time did anyone tell me there would be a restocking fee. The receipt says select items, so I guess they can just charge whom ever they wish with the fee if it comes up on the register. It should be printed on the face of the receipt if there is such a fee for such an item.

I would not buy any other machine there again. Tools maybe, but the management was not helpful and did not satisfy me 100%. Then accused me of damaging the machine to return it.

I feel I should have been offered a total refund as the piece broke the second time I use it.

Do NOT BUY the 50ft. drain cleaner! It falls apart.

http://www.harborfreight.com/50-ft-compact-electric-drain-cleaner-68285.html

Reason of review: Damaged or defective.

Harbor Freight Tools Cons: Return policy defective product.

Location: Louisville, Kentucky

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IT IS PRINTED ON THE RECEIPT YOU JERK! LEARN TO READ! Ahm shore yous can find time twixt balin hay and lookin fer tha el cheapo route on everthang!

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