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1.9 Based on 62 reviews
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  • Customers like
    • Most of their items 3
    • Pricing 3
    • Variety of merchandise 3
  • Customers don't like
    • No parts support 7
    • Arrogant employees 6
    • Product 5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it was my fault that I didn't purchase the extended... Read more

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Purchased 125psi air compressor. Shipping destroyed the gages by dropping entire unit (admittingly). Contacted HF customer service 4 days ago for replacement gages. No response. Better customer service at IRS. Now have to try to find replacement parts on my own for my new purchase.

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I jumped my car from the Harbor Freight #62376 charger last weekend and my car started but no "cruise control" and an error message "ER IU". I took it to the dealer and they said I had to replace my BIU (Body Integrated Unit) and my electronic keys for a cost of $650! I'm guessing the damage was caused by the charger being plugged in while I was using it. It mentions not to have it plugged in in the manual under "Safety Warnings", but NOT in... Read more

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I received a lawnmower hoist or jack for Christmas. I live in northern NY State so we have snow until sometime in April and the grass doesn't need mowing until into May. I assembled the hoist when I started mowing which was in June and found the hoist would not lift the mower. I called the store in Watertown, NY and learned the warranty was good for 90 days. PERIOD!!! I explained that I don't mow my lawn in January, February and March as... Read more

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Went our local HF to purchase some things and had a coupon for an item but was told that the coupon is only good for next weekend. Fair enough, my bad. I had a 20% off coupon any way and asked that it be used for the same item (price was virtually the same as the other coupon would have been). The Manager says "no, cant do it?"" Why" I ask? He states the computer wont let him use it for the item I wanted? WTF? The coupon states its good for all... Read more

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Was very disappointed w service on aug 13 around 9 am okeechobee fl store a bravo male and a white cashier would not listen as i was trying to explain and could be handled so simply we had a customer cupon on our phone we tried to buy an item and were told item was not on sale we showed the e mail we received w the sale item and they just wouldnt let us speak. Then they made comments like we dont get the same info u receive on your phone so we... Read more

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I bought this 125 PSI central Pneumatic with a 1 yr warranty, the plastic on the gauges are not even off, i use it just for Emergency at home, i know for a fact it does not have even 40 hrs, it stop pumping Air, i take back up to Harbor Freight, out of warranty of course, though seeing the plastic and condition, i though he or she said to bad, a real ***, i call to order the Reed Valve from Central Pneumatic and they stop making the Compressor,... Read more

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To whom it may concern, My mother went to store $00042 here in Yuma AZ. to buy a Trolley Jack that someone messaged her the ad about. She went there with a photo of the add for the jack $27.99. She talked to JOE (who she was told later was the manager) and showed him the picture of the add, He said to her this is from another city you need to go find the add for here. After a long day she said ok and came home. When she got home and told me I... Read more

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Went into store 228 in Ormond Beach Fl. walked all over store looking for E Track tie downs. Approached three employees 2 male and one dark haired female, they were to busy flirting with each other than waiting on customers, I asked them where the straps were and all they would point to back corner of store, well I could not find them, turns out that was wrong place, twice more I approached a group of four employees just bunched up in back just... Read more

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SPRING OF 2015 I BOUGHT A 1HP FOUNTAIN PUMP AND THE CASHIER ASKED IF I WANTED TO BUY THE REPLACEMENT WARRANTY AND I DID. HE SAID IF THE PUMP GOES BAD JUST BRING IT BACK TO THE STORE AND YOU WON'T NEED A RECEIPT BECAUSE YOUR NAME WILL BE IN THE SYSTEM. SUMMER OF 2016 THE PUMP FAILED AND I TOOK IT BACK TO THE STORE AND THEY BASICALLY LAUGHED AT ME. THEY WERE VERY RUDE AND I WASN'T IN THE "SYSTEM" AND NO RECEIPT NO WARRANTY. I LEFT BUT WORD OF... Read more

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I bought one on 6/2/16. This was the first piece of machinery I have ever bought from them. I have bought tools and stuff there before. I was SO disappointed with the product. I got it out of the box read the directions and started using it putting it into a barn drain. Seemed to work well. Went to use it again in the outside of the drain in the yard worked well. I pulled it out and went to use it in the inside drain again as I got to the... Read more

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